Our commitment to health, safety, and security
The Ambassador Hotel is committed to the health, safety and security of all guests, staff and vendors during this unprecedented time. Hotel management has instituted new protocols in regards to entry, physical distancing and cleaning standards. The Ambassador Hotel is continuing to monitor changes to regulations and recommendations of the CDC, Wisconsin Department of Health Services and local medical experts to ensure all measures are taken to protect all guests and staff within the hotel.
Our cancellation policy
During the COVID-19 pandemic, the Ambassador Hotel is extending a flexible cancellation policy. Guests will only be charged for reservations that fail to arrive on the date of arrival, if the guest fails to contact the Hotel to cancel.
Loyalty program members
Our loyal family of guests, Stash Rewards Members, will receive the best value during their travels. We encourage guests of the Ambassador Hotel to sign up for Stash Hotel Rewards to take advantage of all of the travel benefits available to them at the Ambassador and throughout the Stash Rewards program area.
In the Community
We are activley working with our partners in the community to develop "family friendly" packages and offers for our guests to enjoy once the stay at home order is lifted. Be sure to visit our Special Offers page regularly to begin planning your summer and fall travels.